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Privacy Policy

Last Updated: April 29, 2026

At CarLoop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address or location details
  • Vehicle information (if provided)

b. Non-Personal Information

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Connect you with certified technicians
  • Process bookings and service requests
  • Communicate with you regarding your inquiries
  • Improve our website and user experience
  • Send updates, offers, or service-related notifications (if opted in)

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted service providers or technicians to fulfill your request
  • Third-party tools (e.g., analytics, hosting, CRM systems)
  • Legal authorities if required by law

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can choose to disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for data usage
  • Opt-out of marketing communications

To exercise these rights, please contact us at: [email protected]

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For privacy questions or to exercise your data rights, contact Carloop360 support at [email protected]

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